The double transfer: How criminals try to cash in twice with one scheme
Summary
Why is this warning issued?
This warning has been included because it is based on a report from Watchlist Internet. It is intended to protect other users from this fraud scheme. The assessed risk is elevated.
How the scam works
- You come across an online shop (e.g., ms-anhanger.at) that offers trailers or bicycles far below market price.
- The legal notice looks legitimate because data from a real company based in Upper Austria has been copied.
- You order and pay by bank transfer – no other payment methods are available.
- Shortly afterwards, you receive an official-looking email stating that there has been 'a small problem with the banking system'.
- You are asked to cancel the transfer just made and transfer the amount to an account of a private individual (e.g., 'deputy chief accountant').
- Due to the time pressure and concern about your order, you make a second transfer. Both amounts are now gone and practically irrecoverable.
- If the victim becomes suspicious and contacts them, further IBANs and new contact channels quickly appear – the scammers evade.
How to recognise it
- The only payment method offered is bank transfer – other options such as purchase on invoice or payment services are missing.
- After the first payment, an email follows with alleged 'problems with the banking system' and the request to cancel the amount and transfer it to a new account.
- The transfer is supposed to go to a private individual described as 'deputy chief accountant' or similar, instead of to a company account.
- Pressure for 'instant transfers' that can no longer be reversed.
- The legal notice is copied from a real existing company in Upper Austria – but does not match the domain or the product range (e.g., cyclist logo on a trailer shop).
- The email address has nothing to do with the company name, the phone number given is permanently busy, photos appear partly blurred, and the language switches between German and English.
- Multiple German IBANs are used, although it is supposed to be an Austrian company. The domain was only recently changed (according to the source: 11.07.2026).
- Prize without participation or 'free' offer with data request
How to protect yourself
- Never make a second transfer if you are asked to do so by email – instead, contact the shop using the independently verified contact details listed in the legal notice.
- Contact your bank immediately, explain the incident, and ask whether the transaction can still be stopped or reversed.
- File a report with the police and secure all evidence: screenshots of the website, emails, chat history, and bank statements.
- Do not send payment confirmations or personal documents to unknown email addresses.
- Check shops before ordering through independent sources, such as Watchlist Internet or consumer protection centers.
- Watch out for red flags such as dubious payment methods, missing contact options, and significantly deviating prices.
What you should never do
- Do not transfer money to an account of a private individual if the shop claims to be a company.
- Do not let yourself be pressured by terms such as 'banking system problem' or 'deputy chief accountant'.
- Do not make an 'instant transfer' if it is supposedly the only payment option – especially not with unknown shops.
- Do not ignore suspicious emails; report them to your bank and the police.
- Do not send confirmations, ID copies, or screenshots to addresses that do not match the shop.
Frequently asked questions
Do I have to make the requested second transfer?
No. Legitimate companies do not ask you by email to transfer money to a private account. That is a clear sign of fraud. Instead, contact your bank directly.
Can I get my already transferred money back?
Unfortunately, the chance of recovering transferred amounts – especially instant transfers – is very low. Nevertheless, you should inform your bank immediately and file a report with the police, as every hour can count.
Where did the scammers get my data?
The legal notice and parts of the company data were copied from a real existing company. Your personal data usually comes from your order in the fake shop or from general data leaks on the internet.
What happens if I do not respond to the email at all?
Nothing further happens – but the first transfer is unfortunately usually lost. By not responding, you at least prevent the second loss.
How can I recognize this scheme even before the first payment?
Look for a combination of conspicuous features: only bank transfer as payment option, strikingly low prices, multiple or changing IBANs, permanently busy phone numbers, blurry images, and a legal notice that does not match the product range.
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Original source
Find more information in the original source.
Watchlist Internet ↗Update history
- 07/08/2026Description updated
- 06/08/2026Warning added from an official source