Phone fraud – schemes, explanation & protection
In phone fraud, criminals pressure you on the phone – as fake police, a grandchild in distress or Microsoft support – to get money or data. Here we explain the schemes and how to respond correctly. For specific reported numbers, see Spam phone numbers.
📞 Find specific reported numbers under Spam numbers.
Common schemes
- Shock call / fake police: a supposed relative allegedly caused an accident and only “bail” can help.
- Grandchild trick: a supposed relative urgently needs money for an emergency.
- Fake support (Microsoft/bank): an alleged virus warning to gain remote access to your PC or a payment.
How to protect yourself
- Hang up immediately at any pressure, money demand or request for secrecy – legitimate bodies never work this way.
- Call relatives or the real authority back on a number you already know, never the displayed number.
- Never hand cash or valuables to strangers, and grant no remote access to your computer.
Frequently asked questions
Can the police call me and demand money?
No. The real police never demand money, bail or valuables by phone and won't ask about your assets. Hang up and dial the emergency number yourself.
How does the grandchild trick work?
Criminals pose as relatives in distress and urgently ask for money – often asking you to tell no one. Always verify via a number you already know.
Supposed Microsoft support called – is it real?
No. Microsoft, banks and other firms don't call unsolicited about viruses. Grant no remote access and install nothing.