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Banks – fraud warnings & protection

Criminals impersonate your bank – by text, email or phone – to steal login details, one-time codes or card data. Find current bank-phishing warnings and practical protection tips here.

Current warnings in this category

Other institutions

Affected brands/companies

Common schemes

  • Phishing text or email claiming your account is blocked, linking to a convincing fake bank login page.
  • Call from a supposed bank employee asking for a code or push approval because of “suspicious transactions”.
  • Request to install a “new security app” or re-register a device in the push-TAN process.

How to protect yourself

  • Banks NEVER ask for a code, PIN or password by phone, text or email – hang up or delete the message.
  • Always log in yourself via the official app or a manually typed address – never via links in messages.
  • If in doubt, call your bank using the number on the back of your card and block the card/access immediately.

Frequently asked questions

Would my bank ever ask for a one-time code by phone?

No. No legitimate institution asks for a code, PIN or password by phone, text or email. Any such request is a fraud attempt.

I clicked a phishing link – what should I do?

If you entered data: block your access and card immediately, change your password via the real site, and inform your bank. Only clicked without entering anything? Stay alert regardless.

How do I recognise a fake bank website?

Watch for altered addresses, spelling mistakes, time pressure and unusual requests. When unsure, open the site via a bookmark or the app, never via a link in a message.

Related categories

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