Risk: High
Phishing in the name of Sparkasse
Fraudsters misuse the name of the brand or institution mentioned. The brand or institution itself is not the source of these scam attempts.
Summary
What is this about? Fake emails and SMS messages impersonate Sparkasse and ask recipients to activate pushTAN, confirm login credentials, or "reactivate" their account. The goal is to steal online banking data. Sparkasse never asks users to enter their PIN/TAN via a link.
Who is affected? Sparkasse customers.
How high is the risk? High
Why is this warning issued?
This warning was included because it is based on a report from Verbraucherzentrale – Phishing-Radar. It is intended to protect other users from this type of fraud. The assessed risk is high.
How the scam works
- Fake emails and SMS messages impersonate Sparkasse and ask recipients to activate pushTAN, confirm login credentials, or "reactivate" their account. The goal is to steal online banking data. Sparkasse never asks users to enter their PIN/TAN via a link.
- Scammers send fake emails or SMS messages in the name of Sparkasse, claiming that the account or pushTAN must be "confirmed," "reactivated," or "activated."
- A link leads to a deceptively realistic fake login page where login credentials and TANs are captured.
- Using the stolen data, the perpetrators make transfers or register a new device for online banking.
How to recognise it
- Request to confirm pushTAN or login credentials via a link
- Urgency / threatened account blocking
- Request to confirm account/pushTAN via a link
- Threatened account blocking or time pressure
- Mismatched sender address or link domain
How to protect yourself
- Never enter login credentials or TANs via a link from an email or SMS.
- Only approve pushTAN releases if you initiated the action yourself.
- Only access Sparkasse through the official app or by typing in the web address yourself.
- Do not react under time pressure – legitimate organizations do not pressure you into immediate action.
- If in doubt, contact the affected organization through the officially known phone number or website – never through contact details from the suspicious message.
- In case of fraud, file a report with the police and inform the Verbraucherzentrale.
Affected data
Banks/savings banks
Scam type
Comments
No comments yet. Registered users can share their experiences.
Related warnings
- „Ihr Paket liegt im Logistikzentrum!“ – Über eine Zollgebühr in die Phishing-Falle
- Klimabonus-Phishing ist zurück: Klicken Sie nicht auf diesen Mail-Link!
- Warnung vor falschen Amazon- und PayPal-Anrufen
- Vorsicht vor Telekom-Fake-Mails: So erkennen Sie die Betrugsmasche
- Phishing-Radar: Aktuelle Warnungen
- Phishing-Mails: Woran Sie sie erkennen und worauf Sie achten müssen
Original source
Find more information in the original source.
Verbraucherzentrale – Phishing-Radar ↗Update history
- 13/07/2026Source added