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Risk: Elevated

No panic: Payment demand from Hansevia Forderungsmanagement is a fake!

Category: Consumer warnings · Published: 10/09/2026 · Last updated: 11/09/2026

Summary

What is this about? Current fraud case, reported by Watchlist Internet. For details see the linked source.
Who is affected? Consumers in Germany.
How high is the risk? Elevated

Why is this warning issued?

This warning was included because it is based on a report from Watchlist Internet. It is intended to protect other users from this fraud scheme. The assessed risk is elevated.

How the scam works

  • You receive an email with an alarming subject line such as 'letztmalige Zahlungsaufforderung' (final payment demand) and a case/file number.
  • The criminals provide your personal data to make the claim appear credible.
  • It is claimed that you have a service relationship with 'Euromillion24' and an outstanding claim of 4,400 euros including dunning and default charges.
  • With the promise that the dunning and default charges would be waived if you pay quickly, additional pressure is applied.
  • If you do not respond, the fraudsters threaten the 'intended legal course of action' and reporting to a credit agency such as SCHUFA.
  • The demanded contact is to be made 'immediately' and only in writing via WhatsApp.
  • In previously reported cases, payment was requested via direct bank transfer or Paysafe Card – both of which are almost impossible to recover.

How to recognise it

  • The 'Hansevia Forderungsmanagement GmbH' does not exist in any company register; the address given is a single-family home
  • The alleged gambling provider 'Euromillion24' does not exist
  • Contact is to be made exclusively via WhatsApp – no legitimate debt collection agency operates this way
  • Threatening subject line such as 'letztmalige Zahlungsaufforderung' and a personal salutation with a case or file number
  • Threat of forwarding to SCHUFA and of legal action in case of non-payment
  • An 'immediate' response is demanded under time pressure
  • The scheme has also been reported in the name of the likewise non-existent 'Kronberg Forderungsmanagement GmbH'
  • Prize without participation or 'free' offer requesting personal data

How to protect yourself

  • Do not pay the demand and do not respond via WhatsApp – the email is completely made up.
  • Preserve evidence: keep the email, screenshots and all details, delete nothing.
  • Inform your bank and describe the situation; if you have already paid, have it checked whether an account block or chargeback is possible.
  • If payment was made via Paysafe Card, contact Paysafe customer service immediately and describe the case.
  • File a report with the police, as this is an attempted fraud.
  • If unsure, ask a Verbraucherzentrale for an assessment and remain vigilant after the incident, as your data is likely to be used for further fraud attempts.

What you should never do

  • Under no circumstances pay the demanded 4,400 euros – neither by bank transfer, Paysafe Card nor any other means of payment.
  • Do not respond to the demand via WhatsApp or confirm personal data.
  • Do not panic and do not act under time pressure because of allegedly impending legal action.
  • Do not open any links in the email or download attachments.
  • Do not take the threat of a SCHUFA entry seriously – a genuine SCHUFA notification is not made through such a message.

Frequently asked questions

Must I pay the 4,400 euros?

No. The claim is completely made up, the company named 'Hansevia Forderungsmanagement GmbH' does not exist, and there is no real service relationship with 'Euromillion24'. You are not obliged to pay.

What happens if I do not respond?

As a rule, nothing, because the threats are empty. There is no real creditor, no real claim and no pending proceedings. If you continue not to respond, nothing legally disadvantageous can happen to you.

How did the fraudsters get my data?

Most likely from data leaks and hacks whose data packages are traded on the darknet, or from earlier phishing traps through which your data has already been collected. The exact origin can usually no longer be traced.

I have already paid – what can I do?

Contact your bank immediately and describe the case; it can check whether a block or chargeback is possible. If you paid by Paysafe Card, contact Paysafe customer service. Also file a report with the police.

Is the real 'Hansevia GmbH' from Kiel involved in the fraud?

No. There is a 'Hansevia GmbH' based in Kiel that operates in facility management, security and personnel services. It has nothing to do with this fraud scheme and was merely misused as a name template.

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Related warnings

Original source

Find more information in the original source.

Watchlist Internet ↗

Update history

  • 11/09/2026Description updated
  • 10/09/2026Warning added from an official source