Tax refund available? Beware of fake tax office emails

Summary

Why is this warning issued?

This warning was included because it is based on a report from Watchlist Internet. It is intended to protect other users from this scam. The assessed risk level is elevated.

How the scam works

• Current fraud case, reported by Watchlist Internet. For details, see the linked source.
• Alleged police officers, prosecutors, Europol/Interpol, or government agencies pressure victims with fabricated emergencies or investigations.
• This also includes the 'grandchild scam' or fake collection/customs demands.
• The goal is the handover of cash, valuables, or an immediate transfer.

How to recognise it

• Demand for cash/valuables by phone
• Massive emotional pressure and secrecy
• Unknown demand with a short deadline and threats

How to protect yourself

• Authorities never demand cash, valuables, or transfers by phone.
• Hang up and – if in doubt – call the real office yourself using the official number.
• Never hand over money or valuables to strangers; if suspected, notify the police (110).
• Do not react under time pressure – legitimate organizations do not push you into immediate action.
• If in doubt, contact the affected office using the officially known phone number or website – never use contact details from the suspicious message.
• In case of fraud, file a report with the police and inform the consumer protection center.

Affected data

Comments

Related warnings

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Original source

Update history

• 08/09/2026Warning added from an official source