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Risk: Elevated

Raiffeisen phishing: Beware of notification about new standing order

Category: Phishing · Published: 06/10/2026 · Last updated: 08/10/2026

Summary

What is this about? Current fraud case, reported by Watchlist Internet. See linked source for details.
Who is affected? Consumers in Germany.
How high is the risk? Elevated

Why is this warning issued?

This warning was included because it is based on a report by Watchlist Internet. It is intended to protect other users from this fraud scheme. The assessed risk is elevated.

How the scam works

  • You receive an email in the name of Raiffeisen with the subject 'New standing order set up'.
  • The email claims that an important notification is waiting in your 'Mein ELBA Postfach'.
  • You are asked to follow a link to review the order details or to confirm or cancel the standing order.
  • The link leads to a fake page modeled on the Raiffeisen login page.
  • There you are asked to enter your login credentials and other personal data.
  • This data goes directly to the criminals, who can use it to attack your account.

How to recognise it

  • Email is not personally addressed to you (no name is mentioned)
  • Specific details about the amount, recipient, and date of the alleged standing order are missing
  • You are asked to go to online banking via a link – banks do not do this by email
  • The email creates pressure and worry so that you click without thinking
  • The subject 'New standing order set up' looks official but leads to a replicated page
  • The reference to 'security and data protection reasons' is meant to explain the lack of details and arouse curiosity
  • Impersonal greeting and time pressure
  • Link to an external login page

How to protect yourself

  • Do not click the link in the email and delete it.
  • Only open your online banking via the address you know or the official app – never via a link from an email.
  • Check in your real online banking whether a new standing order has actually been set up.
  • If you have entered data: contact your bank immediately, have your access and, if necessary, your card blocked, and change your passwords.
  • File a report with the police and report the email to the Verbraucherzentrale.
  • Preserve evidence (screenshot of the email, sender address) before deleting it.

What you should never do

  • Do not click the link in the email.
  • Do not enter any login credentials, passwords, or personal data on the linked page.
  • Do not react quickly out of concern or curiosity, but check everything calmly through the channel you know to reach the bank.
  • Do not reply to the email and do not provide any confirmation.

Frequently asked questions

Do I have to pay or cancel the alleged standing order?

No. The email is fake. There is no real standing order that you need to check or stop via the link. Only check standing orders directly in online banking via the page or app you know.

What happens if I ignore the email or have only opened the link?

If you simply delete the email or have only opened the link, nothing usually happens. It only becomes dangerous if you enter data on the fake page.

I have entered my login credentials – what do I need to do now?

Act immediately: contact your bank, have your online banking access and, if necessary, your card blocked, change your passwords, and file a report with the police.

Where did the scammers get my email address?

This usually cannot be determined precisely. Email addresses circulate through data leaks, stolen address lists, or automated programs. You cannot reliably prevent this, but you can recognize and ignore phishing emails.

How can I tell whether an email is really from my bank?

Banks never ask you by email link to log in to online banking. If in doubt, call your bank at the number you know or open online banking directly via the familiar address or the app.

Affected data

Scam type
Phishing

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Related warnings

Original source

Find more information in the original source.

Watchlist Internet ↗

Update history

  • 08/10/2026Description updated
  • 06/10/2026Warning added from an official source